Cost of Downtime Calculator:
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Cost of Downtime Calculator
Use this worksheet to determine how much your company loses during system failures.
If you don’t know the exact figures, just guess.
Employee Productivity 

Annual Revenue of your Company 
$ 
(1) 

Number of Employees: 
# 
(2) 

Calculate Average Revenue per Employee: 
$ 
(3) 

Determine Total Hours per year, per Employee: 
(4) 

Calculate Avg. Revenue per Employee/hour: 
$ 
/hr 
(5) 

System Restoration Cost 

Total Labor Hours required to replace lost data 
(6) 

Per hour cost of Restoration Services: 
$ 
(7) 

Calculate Cost of Labor to restore system: 
$ 
(8) 

Lost Employee Productivity Cost 

Total Hours the system is down: 
(9) 

% of employees (excluding systems staff) 
% 
(10) 

Calculate Cost of Employee Downtime: 
$ 
(11) 

Lost Sales Opportunity Cost 

Number of Sales per year 
(12) 

Estimated number of sales lost due to outage: 
(13) 

Calculate Sales Opportunity Loss: 
$ 
(14) 

Lost Customer and Damaged Reputation Cost 

Total number of customers last year: 
(15) 

Calculate Avg. Revenue per customer: 
$ 
(16) 

Number of customers lost due to system failure: 
(17) 

Calculate Customer and Reputation Cost: 
$ 
(18) 

Calculate Total Cost of Network Downtime: 
$ 